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Frequently Asked Questions

Explore our FAQ page for quick answers to common questions.

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  • What is The Mental Wealth Box?
    The Mental Wealth box is a monthly delivery of creative tools and resources you can use to explore mental health topics each month. Boxes are curated for Anxiety, Depression and/or PTSD. The Mental Wealth Box is not intended to provide any medical advice or diagnosis. It is to be used as a resource to educate individuals on Mental Health topics and support those along their journey of wellness and self care.
  • How does it work?
    There are 3 plans available to choose from: Monthly, 6 months or 12 months. Subscriptions auto-renew according to your plan at the end of your subscription cycle. All plans are charged on a monthly basis. If you decide to cancel before your renewal date you will still receive your full subscription package (e.g. 6 or 12 boxes) and your subscription will be canceled for any additional auto-renewals after your initial subscription plan is complete. If you request to cancel before the end of the initial commitment period, there is a cancellation fee. Cancellations must be made before your next renewal date.
  • Can I purchase a one-time Mental Wealth Box?
    Yes you can! While Mental Wealth Boxes are designed to be an ongoing educational resource through a monthly subscription, you can certainly order one as a gift to send to a friend or indulge in our goodies for yourself! Select a subscription option, at checkout slide the "This is a Gift" option and follow the prompts. There is also an option to select a start and end date for gifts.
  • What is your billing policy?
    Purchases are billed immediately once a subscription or gift is purchsed. Subscriptions are rebilled on the 1st of every month. If you need to change your renewal date or skip a month, please do so by logging into your account and updating or contact us at info@thementalwealthbox.com.
  • When do you ship?
    We ship out on the 15th of every month. Our cutoff date for this month’s box is the 14th of this month. Please ensure your shipping address is correct at checkout as The Mental Wealth Box is not responsible for any lost packages due to an invalid or incorrect address. There is a $11.99 reshipping and handling fee for any packages that are returned and have to be reshipped due to an incorrect address. The Mental Wealth Box is not responsible for any lost/stolen packages once marked as delivered by the delivery service. For any lost or stolen packages, contact the delivery service provider to file a claim.
  • Do you ship internationally?
    At this time we only offer domestic shipping within the US and shipping to Canada. We are working to include international shipping in the future.
  • What can I expect in the Mental Wealth Box each Month?
    Each Mental Wealth Box comes with carefully selected products that provide knowledge, tools and activities to better understand mental health topics including Anxiety, Depression, and PTSD. Each box comes with educational tools and a mix of natural self-care items such as aroma therapy, yoga techniques, meditation exercises, all natural herbal teas and more.This box is perfect for those who want to explore and practice mental health in a safe space in new ways each month.
  • What if I need to change my address?
    You can change your address by logging into your account and changing it or emailing us at info@thementalwealthbox.com
  • What is your refund / return policy?
    Once you have been billed for a new subscription activation or a subscription is renewed we are not able to offer a refund, return, or exchange. You may cancel your subscription before the next renewal date in order to cancel an ongoing subscription plan. If you have committed to a multi-month subscription (6 or 12 months) and have boxes left to receive, you will be billed for & shipped the remaining boxes per our cancellation policy. Upon completing your subscription, it will automatically be canceled if you have logged into your account and canceled before your renewal date. If you request to cancel before the end of the initial commitment period, there is a cancellation fee of $55.99.
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